Chiara has spent the last 4+ years at a U.S.-based Amazon consultancy (GCADS Advertising), where she manages a portfolio of 5–10 active Amazon client accounts across various product categories. The agency supports Amazon Seller Central, Vendor Central, Walmart, and Shopify—and Chiara owns the day-to-day execution for her assigned clients.

She’s highly proficient in:
Catalog troubleshooting and flat file uploads
Listing reinstatements (submitting detailed POAs for suspended ASINs)
Parent-child variation setup and image QA
Stock-level monitoring, FBA shipment prep, and case log resolution

She communicates directly with clients, coordinates with PPC/design teams, and produces weekly performance reports tracking WTD/MTD/YOY sales and ASIN performance. Her communication is clear and client-ready, and she’s been a consistent operator in a high-account-volume environment.

What stood out: “I started as an Amazon Specialist and transitioned to Brand Manager after three years. I handled end-to-end catalog troubleshooting, flat file uploads, and listing reinstatements—including submitting POAs for blocked ASINs. I also worked directly with Vendor Central and helped manage trademark assessments and brand registry for clients.”

“We manage 22–30 clients total, and I personally handle 5 to 10 accounts. I’m responsible for everything under their Amazon account—from catalog and reinstatement issues to support cases and ASIN optimization.”

Overview & Highlights
End-to-End Amazon Operations: Owns catalog troubleshooting, flat file uploads, listing reinstatements, and account health resolution.

Reinstatement & Compliance: Submitted POAs for suspended listings; handled complex deactivations (e.g., reactivating a France account after 60,000 policy violations).

Flat File Expert: Strong preference for flat files over manual uploads for better error handling and QA; uses category listing reports to ensure backend accuracy.

Inventory & FBA: Sends weekly or 90-day stock recommendations and supports FBA shipment prep and label creation.

Reporting & Metrics: Prepares weekly performance reports (ACOS, WTD, MTD, YOY) and top-selling ASIN summaries.

Multi-Platform Exposure: Experience with Walmart and Vendor Central; Shopify catalog creation; limited exposure to UK marketplace.
Tools Used: Seller Central, Vendor Central, Asana, Monday.com, Google Sheets

Start Date: 1 week's notice
Schedule: open to UK mid-shift
Prev Rate: $1,100 USD
Asking Rate: $1,200–$1,300 USD

Employment History
Amazon Brand Manager – GCADS Advertising (2020–Present)
Reports to CEO
Oversaw 5–10 Amazon client portfolios across various marketplaces
Managed listing creation, flat file uploads, reinstatements, ASIN troubleshooting, and catalog optimization
Collaborated with PPC and design teams to enhance A+ content, images, and performance
Created stock forecasts and sent shipment reports for FBA clients
Reason for leaving: current company is at (leadership fallout + redundancy) leading to potential closure of business

Client Services / Ops – First Advantage (2014–2019)
Acted as escalation point and reference check coordinator for global clients
Developed precision and discipline in service delivery—traits that carried into her e-commerce career

Amazon Strengths
Flat file mastery + listing QA
Catalog troubleshooting (parent/child, UPC/GTIN/barcode errors)
Reinstatement confidence — owns the problem, writes the plan
Communicates clearly and confidently with clients and team
Strong process discipline from past ops/service roles