Jhero is an Amazon Account Manager with 6+ years in full-funnel e-commerce operations, skilled in listing creation, suppression recovery, FBA inventory management, dispute resolution, and marketplace expansion (Amazon, Shopify, Walmart, Wayfair). Proficient in Seller Central, Shopify, Helium10, Vine, Flat Files, Excel, and Google Suite, with a proven track record in launching products, scaling brands, and improving profitability.

Highlights & Strengths
6+ years in Amazon operations and full-funnel e-commerce execution
Skilled in listing creation, suppression recovery, FBA dispute resolution, and brand registry
Led product launches, set up marketplaces (Amazon, Shopify, Walmart, Wayfair), and managed CS & SOPs
Cross-functional communicator — liaises with PPC, creatives, distributors, and suppliers
Business-minded: proactively made cost-benefit decisions to boost customer satisfaction and profitability
 
Employment
Jul 2024 – Jun 2025 / Private Label E-Com Brand (US) / Amazon Account Manager
Managed 2 brands (Automotive & Medicinal Marijuana Accessories)
Resolved safety issues for battery listings
Launched marine light bars that helped hit a $35K monthly profit target.
Reason for Leaving: Contract ended after delivering target performance
 
Jul 2023 – Jul 2024 / Refurb Mobile Devices (US) / Customer Success Manager
Managed 3 CS reps; handled listings and account health across Amazon, Walmart, eBay
Dealt with counterfeit claims caused by confusion around U.S. phone models.
Reason for Leaving: Role dissolved after products were seized due to compliance investigation
 
Oct 2022 – Feb 2023 / Israeli Holding Company (Remote) / Business Development Manager
Set up non-Amazon stores (Wayfair, Walmart, Michaels) - handled products across toys, cosmetics, furniture, kitchenware; oversaw listings, ads, and P&Ls.
Reason for Leaving; Not renewed after client returned to in-house team model
 
Jul 2022 – Jan 2023 / E-Com Project (Remote) Project & Integration Manager
Focused on Shopify SEO, performance improvement, chargeback disputes, CS support, and web design coordination.
Reason for Leaving: Project-based role completed
 
Apr 2018 – Jul 2022 / Mava Sports / Aggregator
Started in CS → Promoted to Account Manager
Initially managed customer comms; grew into Amazon operations (inventory, listings, case management, VOC-based improvements, buy box strategy). 
Reason for Leaving: Continued with company post-acquisition until 2022  

Motive Fit: Actively exploring a full time role as a Amazon Account Manager / E-Commerce Operations Manager
Employment Type: Full Time
Tools: Amazon Seller Central, Shopify, Helium10, Vine, Flat Files, Slack, Google Suite, Excel
Previous Rate: $1,800 USD/month
Asking Rate: $1,800 USD/month
Timetracker: Ok to use
Shift: Ok with US shift
Availability: ASAP